Two weeks, before placement
Trained before they meet you.
Week 1: Your track
- Support track: customer service, inbox and diary management, CRM
- Technical track: Microsoft 365 admin, ticketing, troubleshooting
- Creative track: Canva, social scheduling, brand guidelines
- Finance track: Xero or QuickBooks certification and our checklists
Week 2: Working with clients
- Business writing and email etiquette
- Client calls, video meetings and updates
- Microsoft 365, time tracking and task tools
- Security rules and data protection
- A mock month-end on a practice company
Selection
Only the top few percent are placed.
400
Applications
For every 10 people we place, about 400 apply.
120 → 40
Tested, then interviewed
Timed English and computer tests plus a role test, then recorded video interviews.
10
Placed
The best graduates are placed. The next two join our paid bench as replacements and leave cover.
Retention
People who stay, so you don't have to retrain.
Turnover is expensive for everyone, so we invest in keeping good people.
- Pay above the local market, in US dollars
- Medical aid, a 13th cheque and transport for early or late shifts
- A career ladder: Associate → Senior → Team Lead
- ACCA exam fees funded after 12 months' service