Practices lose revenue to missed calls, unconfirmed appointments and slow billing. A Ledgerline team member confirms appointments, answers patient emails, follows up recalls and prepares billing and claims, working inside your practice-management system.
Tasks we take off your desk
- Appointment booking, confirmations and recalls
- Patient emails, calls and web enquiries
- Insurance and medical-aid claim preparation
- Billing follow-up and patient statements
- Insurance eligibility checks (US practices)
- Reporting on cancellations, no-shows and debtors
Tools
Trained on the software you already use.
DentrixEaglesoftOpen DentalGoodXHealthbridgeElixirMicrosoft 365RingCentralCurve DentalDental4WindowsathenahealtheClinicalWorksTebra (Kareo)NextGenAdvancedMDWeaveMedikreditSimplePractice
Why Ledgerline
Built for how you work.
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Patient-friendly
Warm, clear English tested in recorded interviews you can watch.
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Covers your hours
Shifts matched to your practice hours, including early starts.
Pricing
Recommended packages
One monthly fee covers salary, benefits, equipment, backup power and internet, supervision and leave cover.
Questions
What clients ask
Do you sign a HIPAA Business Associate Agreement?
For US healthcare clients, we review the scope of work and can sign a Business Associate Agreement before any patient data is accessed.
Can they handle medical-aid claims in South Africa?
Yes. We train on the client's practice software and the medical aids they bill.