Security you can explain to your own clients.
Office-only work
Our team works from secure Ledgerline branch offices, not from home. Visitors are logged and every office is access-controlled.
Locked-down devices
Company laptops only, with full-disk encryption, USB storage disabled, device management (Intune) and automatic updates.
Secure access
A VPN, multi-factor authentication on every account, and a password manager. Access is granted per client and removed the day it is no longer needed.
Clean-desk rule
No personal phones or paper notes at workstations. Screens lock automatically.
Background checks
Reference checks, qualification checks and police clearance before placement. Every team member signs an NDA.
Incident response
A written incident plan. Suspected incidents are reported to the affected client within 24 hours.
We work inside your systems
Wherever possible, your team member works directly in your cloud software (Xero, your CRM, your practice system) using accounts you control. Your data stays in your systems, and you can remove access at any time.
Always-on infrastructure
Solar and lithium battery backup sized for a full shift, a UPS at every desk, and two internet providers (fibre plus Starlink) with automatic failover. If an outage costs you more than 2 working hours in a month, that time is credited.
Security questionnaires welcome.
We will happily complete your security questionnaire or vendor assessment. Ask your team lead or contact us. We claim only certifications we actually hold, and we are working towards UK Cyber Essentials.