When a business process needs several people (a customer-service desk, a back-office processing team or a finance function), we build the whole team for you. You get a dedicated team lead, documented procedures, a shared inbox or queue, and weekly performance reports. You manage outcomes, and we manage the people.
Tasks we take off your desk
- Process mapping and written procedures
- Recruiting and training the whole team
- A dedicated team lead on site
- Shift planning and holiday cover
- Queue, inbox and workload management
- Weekly performance reports and monthly reviews
Trained on the software you already use.
Built for how you work.
One partner, one team
Five or more people working only on your business.
Documented processes
Your procedures written down, so quality doesn't depend on one person.
Volume pricing
Team pricing with a team lead included from 5 seats. Ask us for a quote.
Recommended packages
One monthly fee covers salary, benefits, equipment, backup power and internet, supervision and leave cover.
Team pricing: individual package prices apply per seat, with a volume discount and a dedicated team lead from 5 seats.
What clients ask
How big can a team be?
We start teams at 5 people and grow them as your needs grow.
Is there a discount for teams?
Yes. Teams of 5 or more receive volume pricing and a dedicated team lead. Contact us for a quote.